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Customer Reviews.

sales

5

Very efficient and friendly service from Charles Isitt from start to finish

06 December 2018

service

5

Friendly and efficient staff/service.

06 December 2018

service

5

All good

06 December 2018

service

5

Friendly & helpful staff.

04 December 2018

service

5

Never had any issues

04 December 2018

service

5

Staff always happy to assist with any problems.

04 December 2018

sales

5

See above. Customer care has been fantastic

04 December 2018

sales

5

Jason was very helpful, patient and clear in all his explanations on the purchasing of my car and on the workings of it when I got it.

04 December 2018

service

3.5

re the waiting.

04 December 2018

sales

5

Good communication & updates regarding completion and delivery of vehicle.

03 December 2018

service

5

Easy to book. Reminder the day before (with a call). Prompt service. Love the videos. Feels like you get honest and open service.

30 November 2018

service

5

Friendly and efficient service

29 November 2018

service

5

Communication is good, easy to make an appointment, video feedback

29 November 2018

service

5

Very efficient

27 November 2018

sales

5

The staff were all very informed and courteous

27 November 2018

service

5

Great attention

26 November 2018

service

5

again, very pleased with service provided at High Wycombe

26 November 2018

service

5

Polite, courteous and professional service. No hard sells.

24 November 2018

service

3

Sat in a very small reception area (not enough seats and watching a leg amputation on their chosen tv channel was quite an experience!) for some time waiting for my Mini to be collected.

23 November 2018

service

5

The staff were welcoming and professional

21 November 2018

service

5

all went according to plan and ready when they said it would be

21 November 2018

service

3.5

Just took a little longer than I had been told 120 mins rather than 90 but that was okay that day for me. Your note has come up about this being 3.9 out of 5 - I have said that I am very satisfied this score is how your system is working this out.

21 November 2018

service

5

Excellent

21 November 2018

service

5

Friendly, efficient and exceeded expectation

20 November 2018

service

4

No issues.

20 November 2018

service

5

Very efficient and polite service and from all staff

19 November 2018

sales

5

smooth process

19 November 2018

service

4

As it appears all has been taken care of.

16 November 2018

service

5

As above

16 November 2018

service

5

As above

16 November 2018

service

5

Everything went according to plan...a little longer than expected but absolutely fine

15 November 2018

service

5

Very helpful and efficient

14 November 2018

sales

3

I had to make special arrangements to collect the vehicle as it was short notice and no flexibility on collection date. Otherwise the handover was good and time spent on going through the functions was useful.

14 November 2018

service

4

Service clearly explained and documented. Seemed to take a very long time.

13 November 2018

service

5

Really helpful

13 November 2018

service

5

They told me it would be a certain length of time and it was almost that exactly. This was the cars first service and there was nothing to pay which was nice. I received a video and print out of what had been checked.

13 November 2018

service

3.5

Good communication and thorough

13 November 2018

service

5

quick check and sorted a warranty problem they discovered

13 November 2018

service

5

as above - attentive and courteous at all times

13 November 2018

service

5

All good

13 November 2018

service

5

Manager is exceptionally helpful

13 November 2018

sales

5

Amy was great, and personalised the entire experience.

06 November 2018

service

5

Job done well and quickly. Neil even arranged a driver to take me into town and knowing that I had to travel back by bus, called me to say he had a lift back for me too! His helpfulness is reason to return.

06 November 2018

service

5

Very efficient lovely people to deal with.

05 November 2018

service

5

Everything completed as requested.

02 November 2018

sales

5

Continually updated and quick delivery

30 October 2018

sales

5

Everything went smoothly

29 October 2018

service

5

Everyone was very helpful and answered all my questions

29 October 2018

service

5

Efficient updates by service manager Neil Hamilton throughout

27 October 2018

service

4

Really helpful and let me know exactly what was needed on my car etc