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Customer Reviews.

service

5

The service side as great

03 July 2018

service

5

no issues and went according to time plan given

26 June 2018

service

4

It was pretty good although the waiting area could do with some other magazines to read, and dirty cups and biscuit wrappers were left on tables the whole time I was there - around 90 mins. The man who dealt with me was very good though.

20 June 2018

service

5

Neil was great

15 June 2018

service

4.5

Friendly efficient staff

15 June 2018

sales

5

Very helpful and found the exact car that i wanted

10 June 2018

service

5

Car was collected and delivered on time, repair was completed satisfactorily.

08 June 2018

service

5

At the risk of repeating myself, again : From booking my car in to collecting it everyone I spoke to and or met were very curtious and professional.

05 June 2018

sales

5

Very helpful throughout

04 June 2018

service

5

Help and assistance provided by Neil Hamilton

31 May 2018

service

5

Excellent staff and service provided.

27 May 2018

service

5

No problems with my car after my visit

27 May 2018

service

5

Efficient and helpful staff especially advising in recent query over scratches to bodywork

25 May 2018

service

5

well informed and as expected.

23 May 2018

service

4

Cost is a little on the high side.

23 May 2018

service

5

Kept informed at all times

22 May 2018

service

5

Reliable --- knowledgeable if expensive!

18 May 2018

service

5

Great customer service and lovely venue. I worked there for hours

17 May 2018

sales

5

Great convenient venue and friendly.

17 May 2018

service

5

Same as above. Plus Neil Hamilton very helpful as always.

15 May 2018

service

5

Very good customer service

15 May 2018

service

5

Team works well and a pleasure to visit

15 May 2018

service

5

great service and very detailed

15 May 2018

service

5

Help staff

15 May 2018

service

4

No problems

14 May 2018

service

4

Good service

14 May 2018

service

5

Staff are always knowledgeable and courteous

14 May 2018

service

5

I have been unexpectedly surprised with the service from Mini, having previously had a bad experience with Sytner in the past

14 May 2018

service

3

Asked if I was happy if my car was cleaned which I was but only 1 side of car hoovered

14 May 2018

service

5

Easy to book, very pleasant and helpful staff, kept up to speed on work done, good video of car

14 May 2018

sales

5

Again,excellent customer service

10 May 2018

service

4

Not happy with black dirty marks made on interior door handle and seats

06 May 2018

sales

5

Brilliant customer service from Charles and colleagues. We were considering options before we visited and left having decided and agreed on a MINI.

28 April 2018

service

5

Service provide exceptional svc. First chat x Doug through to Mark looking after me when I needed to get my tracking checked n alloy touched up after a pothole incident x Neil Hamilton being patient understanding and so helpful when 2nd check needed

27 April 2018

service

3

My wife had to wait for some time before starting, little communication during delay. Overall took longer than described and was told full valet not internal vacuum only. Video report was good. Recognise it was free of charge.

25 April 2018

service

5

Welcoming staff and comfortable experience whilst waiting.

25 April 2018

service

3

Unexpected replacement and inside not valetted.

21 April 2018

service

4

No problems with the service - I would have been good to know which service was going to be done ahead of time. I think reminder e-mails (x2) telephone calls (x2) and satisfaction surveys are overdone

19 April 2018

service

4

Pick up was a bit slow

19 April 2018

sales

4

Very nice staff and we did not fell at all under pressure

19 April 2018

service

5

have always provided a 5 star service in my experience.