Always receive a video with visual inspection information and advice on any upcoming things to look out for - tyre wear, brakes etc. The work is always carried out with care and on time.

Had a great experience at Sytner high Wycombe. Harry's customer service was great and would definitely recommend him.

Car was in for first mot and end of warranty health check. Car was ready ,cleaned ahead of time given.

Service representative was very professional, car ready for time requested etc

Mini Sytner are a really great team. I love my new Mini and am pleased with my choices

I have answered with completely satisfied,

All good, done while I waited, coffee/Wi-Fi, and kept me informed as I had a mtg to go too afterwards. All very good.

Very friendly staff giving fast and efficient service. Neil in service was especially helpful during my recent major service visit. Top Mark's to him.

Ashley, my sales person, is fab. This is the 3rd MINI I have purchased & the 2nd from her. She is the only person I can imagine buying a car from. She is helpful, makes recommendations & always keeps me up to date on where things are in the process

Booking the car in was easy. They kept to the tome allocated and then sent me a video of what happened.

Neil is as provisional as ever, and keeps us updated on our cars through out the service

A friendly welcome by the customer service team. Harry & Neil always provide an efficient and helpful service.

See above

All aspects of the service were managed professionally and with good customer service.

Excellent service.

Team at Sytner High Wycombe are excellent, always willing to help

Very good, pleasant, communication before, during and after the MINI service. No complaints at all.

everything completed as expected

My wife dropped the car in and left her number - message was left for me instead (her husband - not present in the area and tied up all day in meetings, unable to see phone until after 5) . Hence required suggested work on tyres and brakes not done.

Always helpfull and pleasant

kate kept in touch and let me know what was happening with my car and managed to sort out lifts for to and from the garage

All sorted quickly

All the staff are very friendly and helpful

work carried out no time

Everything clear, simple and courteous

Very attentive. No hanging around.

Problem resolved. Good communication of result and in line with expectation. Videos of issues identified and resolved - were more than needed - but short - and did keep me in the picture. So I end up liking them!

Not completely because of the inability to make an appointment online or over the phone. I tried both a number of times and failed. Eventually someone emailed me an appointment. I asked for a call to discuss alternatives but didn't receive one.

Zubin was brilliant and very helpful

MOT done on time, lift provided.

Car was sold over priced

This was a motabiliy MOT and was carried out well

Good service with the right amount of information. Zubin, the sales representative I dealt with was helpful without being overbearing. He contacted me when needed and provided all requested information.

Just one gripe: when I arrived to collect car no one was around in the showroom. I waited at least 10 minutes and had to ring the main Sytner service desk to tell them I was waiting!

On time for the appointment and went through all the paper work of the birthday service.

Ashley was great, good communication and very helpful every step of the way

Excellent Sales Service, good demonstration of the car and information given to help me make a choice of options available

Jason Wilkins went out of his way to deliver us the new car late at night because of the transport delays and because we were travelling. He really made the experience absolutely wonderful and was a pleasure to work with during our purchase.

Charles Isitt was very helpful

Courteous prompt, took the time they said and the car was cleaned

Polite, quick and helpful service

Car serviced in less than two hours whilst I drank coffee and watched Rugby. Usual high standards.

Completely impressed (as always.)

Good friendly service.

Excellent service from Sam at Mini High Wycombe

Excellence personnel, facilities and waiting space

V efficient service

Charles was personable and easy to deal with. He has been happy to communicate via both phone and email. Followed up after my initial visit and after the purchase.

I would have given 5 stars, except for the fact that you would not deliver the car to my home. I had to present myself at the dealership for signing the HP forms.

all went smoothly