Great sales support throughout, very friendly, efficient etc.

good service

Sales executive Jason Wilkins always been helpful for its smooth transition from the old car to the purchase of new mini. Manager James (SYTNER HIGH WYCOMBE) always goes above and beyond in customer service. Always willing to help/look after me!

They kept in contact with us, providing us with the necessary information and updates and were always quick to respond to any questions we had.

The whole experience was good. My previous experience I've had with other dealerships usually leave a sour taste, but this time the whole service was good.

Always looked after and kept informed.

Excellent sales service from Sytner High Wycombe

Easy to arrange.

The staff were very helpful. They put a lot of effort in to ensure that our purchasing experience was as pleasant as it could be given we are in a pandemic. The staff were knowledgeable and polite and courteous throughout our experience.

I received a fabulous video of my car being in MOT and was sent a reminder from the kind staff about to complementary service on my warranty.

The service was part of a repair of the starter motor. Lovely to be given a loan car.

communication from staff at Sytner was excellent, together with informative video from mechanic, however the on board computer had been reset, and not returned to my settings, It took me a while to establish how to reset it.

Efficient friendly service

Everything I needed was done quickly and efficiently

Everybody was super polite and efficient. Nothing was too much trouble.

Very efficient service

I was very satisfied. Everyone is always so helpful and professional

see above

very difficult due to Covid but it was seamless despite this

Helpful staff

Minor fault on the car identified quickly and rectified quickly and I was fully informed of the fault and repair

Great team look after me

Very good COVID safe accessibility

Each member of staff I spoke to was friendly, helpful and understanding.

The engineer allocated to my job was very efficient & helpful

Job done quickly and very good customer relations

I was actually telephoned to remind me that my MOT was coming up and so it was booked. Garage then suggested my service was due and as I am about to pay my final payment fir my Mini seemed sensible. A video was sent of the service and pick up went sm

Fast & Reliable

Excellent customer service and rescheduled my appointment at my request. Service on mini was completed promptly.

Zubin, Issy and Liam at Sytner High Wycombe, were very friendly and helpful, there was no pressure selling. They all have excellent people skills and are very professional.

Efficient and quick, I liked I could wait for my car and was kept informed by Neil throughout

Very professional and made me feel at ease

Always a consistent excellent service no matter who you speak to

Good communication before and after

Friendly and professional

John explained what was going to be done to my car which I found to be very helpful. He said he would call first if my car needed chargeable work which was reassuring.

Neil helps to solve problems super quickly

Neil Hamilton is professional and polite, and he is the reason I would keep coming back to Mini. Please keep up the hard work and commitment.

The sales staff Jason and Izzy were extremely efficient, professional, knowledgeable and friendly.

very good service

Completely satisfied

Very satisfied, Zubin the sale representative was very informative and very knowledgeable, so our needs were met . He was very proactive keeping us up to date with all the information about our new car!

Ashley was very patient and helpful in sourcing the car that I wanted, she responded to my emails concisely and promptly.

I only visited when I picked up my car. I was able to pick up my car, drop off my existing car and drive away within 20 mins!

Jason was a fab Salesman - really attentive to detail and giving me updates on delivery every fortnight.

Service all round is good

I'm kept informed about what's going on. The windscreen had to be replaced after a fault was detected so the car had to stay in overnight.

Please refer to comments above

Good communication before & during the service

I was happy with the way my problem was dealt with