Efficient and timely
Efficient and timely
A great customer experience
Zubin was very informative and the process was clear. We received the car two weeks before promised date which was great.
Neil really looks after us. He is very polite, efficient and makes you feel valued. He is also really knowledgeable about the the car.
Problem was fixed
Staff member double checked my details and found my service was covered so no charge and I was pleasantly surprised and felt valued as a customer.
Found the chap who looked after my mini was very good and kept me up to date what needed doing.
Always received attentive service
Received a phone call saying the service was due and made an appointment there and then. Always communicative throughout letting me know how the service was progressing.
Roger was great, communication and service provided.
Smooth booking process. Good customer service on site despite Covid challenges
Very helpful service with helping me decide what I would like. The service was very friendly and wasn't pushy at all
Very easy from start to finish
Polite, considerate and competent staff, clean showroom.
Generally good, friendly and helpful staff who listened to our requests.
We were very please with the service given by Sales Executive Sam Rutter who looked after us throughout the process from initial contact to driving away with the new car. His communication skills and enthusiasm are highly commendable.
Everything explained well and clearly
Sam Rutter was extremely helpful and kept us informed regularly on the delivery of the car. Purchase was made with ease.
Again very friendly and efficient service
even during Covid-19 semi lockdown service was great
Declan Tomlinson was very professional and the team had really thought hard about how the social distancing measures we're to be put in place.
Car serviced while I waited and no issues
I was booked in quickly in a challenging time with current virus. No hold ups. Efficient face to face contact.
The car was also sanitised before being returned.
Efficient and courteous service
Sorting the service was easy after a few attemps to try to do it.
Sean Vincent my service advisor was excellent
Under current conditions of 'lockdown' the showroom was very well prepared. Very safe entering the premises, which were bright and clean...the appearance was clinical, which is what gives the customers peace of mind. Ever helpful staff!
Very efficient from dropping car off to picking it up
Although I got my appointment day wrong, they still managed to do a full service and were very accommodating
Good communication re any issues