sales
The sales team were knowledgeable about all aspects of the car. They were prepared in advance for any appointments and I felt they took my interest seriously, unlike other dealerships I have been to.
The sales team were knowledgeable about all aspects of the car. They were prepared in advance for any appointments and I felt they took my interest seriously, unlike other dealerships I have been to.
I received a very professional and efficient service throughout the process and was made to feel valued as a customer
Bearing in mind Covid restrictions, time spent in service reception was brief and efficient.
Made to feel very comfortable during Covid. Zubin also listened to exactly what we wanted and found the perfect car.
Clean and efficient. Zubin showed us what he could in tier 4
Only issue was that we were given an incorrect number plate at first.
Under the current circumstances they still managed to provide an excellent service.
Ashleigh made the purchasing of my new Mini so easy
Very helpful team
Customer representative very friendly and efficient, still runs like a new car.
Zubin was really very helpful and very knowledgable. It was a pleasure doing business with him and it was because of his helpfulness that we decided to buy from the mini centre we did.
Very good and attentive service by all members of staff.
Liked the video of the car being checked
The most friendliest and professional customer service I have received. The gentleman was great.
Izzy at Sytner is very helpful and very professional - she really understood my needs.
Again staff very helpful and guided me through procedure well
Everything was very smooth. No hiccups at all.
Great product, great customer sevice
Great experience
Polite, courteous and timely in all advice
Fantastic service, quick and reasonably priced.
Very efficient as always.
Make me feel like a valued customer
Received video, which is good to see before collection.
Every one takes time to explain everything.
Did everything they said they were going to do
We were extremely well looked after by Sam Rutter. All details and options were fully explained and we were extremely comfortable. Sam regularly kept us advised by email as to progress of the order and made himself available to answer queries afterwa
Love the car, the colour, the interior and the drive!
During these difficult times the sales person was professional and very good to communicate with.
Purchase experience is compromised by Covid restrictions but taking that into account, experience was good.
Very friendly and responsive
Excellent service from Jason Martin
Again, everything was handled very well, especially given the "pandemic". This is our 3rd Mini purchase at Sytner High Wycombe, and I suspect it will not be our last.
Despite COVID, the handover was safe and professional!
The same person who sold me my car saw the sale through from beginning to end. And was always contactable by phone or email. They also kept me updated throughout the waiting process
Excellent service
Happy
Sam was informative and the process was easy and quick
All good, no problems
I was extremely well looked after by the team. Jon on service reception was extremely courteous and friendly and Saffron the technician was extremely knowledgeable, clear and concise in the video emailed and carried out the service to a high standard
Cannot fault it. Customer service was excellent before, during and after delivery.
I was in and out very quickly, the guys were efficient and on the ball. Makes a nice change
After all the time we have dealt with them, they are more like family friends, always helpful and nothing is too much trouble, you always feel at ease.
they are professional
The customer service team are always friendly, helpful and efficient. They do everything they can to provide a good service. They have done the best they can to make me feel valued as a loyal customer.
It was a smooth process . Sam Rutter and James Brodrick were extremely good and helpful throughout the process.
Neil was fantastic at explaining everything.
Jack was lovely to deal with , stayed in touch all the way through and nothing was too much trouble, we had a lovely experience .
Patient help, always looking for different solutions that are convenient to me.
Mini service and repair representative was great. The repair was quick. Everything was clear and fully explained. Communication was faultless.