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Customer Reviews.

sales

5

Knowledge of sales guy was great. Kept us up to date throughout the whole process.

13 March 2019

service

5

Great service

12 March 2019

service

4

Staff were polite, helpful and professional in all they did

09 March 2019

service

4

None

06 March 2019

service

3

too long to wait for a loan to car to get the seat repaired.

04 March 2019

sales

5

The whole buying experience was good throughout

04 March 2019

sales

5

Rachel was fab!! Very attentive & knowledgeable answering all our questions quickly and easily. She knew exactly what I wanted an didn't try to sell me anything else.

04 March 2019

service

5

Every thing was explained carefully and the timing all worked as was briefed before the car came in.

04 March 2019

service

5

Had an RCD failure, all fixed under warranty. Received a fab video showing my car was otherwyif great shape.

03 March 2019

service

5

Well looked after

02 March 2019

service

5

Excellent service from Sytner High wycombe; hence I have bought a second car from them! They pick up the car from my work place and drop it back during the day, this is extremely convenient for me. I appreciate it very much!

01 March 2019

service

5

Efficient and effective service.

01 March 2019

service

4

Even though I have a few minor problems with my new mini the service staff have very helpful and attentive.

01 March 2019

service

3

Slow communication

27 February 2019

sales

5

It was quick and convenient.

26 February 2019

service

2

Dropped car off on Friday, rung on Monday morning & told car was ready for collection. Monday afternoon when I came to collect car had to wait because it hadn't been cleaned.

26 February 2019

service

5

Efficient service. Car cleaned well and see above.

23 February 2019

service

5

Able to book mini in when work needed.

22 February 2019

service

5

The entire experience has been trouble free. Helpful staff and good service

21 February 2019

service

4

I dont like sitting in your nazi black waiting room

18 February 2019

service

5

Always keeps in touch throughout the day with the service of my car, great to receive in depth detail videos of the car whilst it's being serviced.

17 February 2019

service

5

Efficient

15 February 2019

service

5

Car gets serviced and cleaned.

15 February 2019

service

4.5

Very helpful, courteous staff

14 February 2019

service

5

Work completed swiftly and on time without problem. And front desk treatment was exemplary.

14 February 2019

service

3

It took three visits to solve problem

13 February 2019

service

3

Satisfied with the service but appeared to be put at the end of the queue despite dropping the car off first thing in the morning and only when we queried when the car would be ready to collect later that day did it seem to get done.

13 February 2019

service

4

Smooth service and MOT. It would have been helpful to know in advance that I needed to go to the BMW bit on a a Saturday rather than MINI. Needed new tyres but your prices just aren't competitive....saved £100 for exact same tyres fitted elsewhere!

13 February 2019

service

5

Problem identified and rectified with mininum of fuss or issue

13 February 2019

service

5

They helped me transfer my child seat from my car to the loan car, whilst I had my baby son with me.

12 February 2019

sales

5

Tom and staff were curteous and knowledgeable. They made the experience an enjoyable one. Again well done all.

11 February 2019

service

5

The service and MOT were carried out very promptly after my arrival. The waiting area was comfortable with good tea and coffee facilities. The car was returned having been cleaned. All in all, it was a hassle-free experience.

11 February 2019

sales

5

Rachel and Issy were great with my questions and very patient while I made up my mind

11 February 2019

service

5

It's all explained clearly nothing hidden especially costs

09 February 2019

service

4

Speedy efficient service completed in 90 minutes while I waited.

09 February 2019

service

5

Customer service very good, service carried out promptly And car well cleaned on completion.

09 February 2019

sales

2

'Passed' to so many people and felt very rushed on collection. When I hear how other peoples experience has been in other dealerships, I wouldn't use Sytner again

07 February 2019

service

5

Nothing to complain about.

07 February 2019

service

5

Always feel i'm being looked after and getting the best for my car. No fuss or bother, just straightforward actions for the car.

04 February 2019

service

4

On time, as promised. The only small thing was it took a while to open the door leaving us customers in the cold.

01 February 2019

service

5

thorough

01 February 2019

service

5

Excellent customer service

01 February 2019

service

5

Total stars Reading branch of mini could learn so much from them

01 February 2019

service

4

good service

01 February 2019

service

5

excellent service in every respect

01 February 2019

sales

5

From start to finish everything was well handles, the car was produced within 2 months and teh sales rep, Jason WIlkins handled everything in a timely and efficient manner. Real pleasure.

31 January 2019

sales

5

Very quick efficient service. Professional and personal customer service from Jason Wilkins and Izzie.

30 January 2019

service

4

see above. would've been great to get have more mini merchandise on site, like in the park lane site.

29 January 2019

service

5

Always room for improvement but service at Sytner High Wycombe is second to none

23 January 2019

sales

5

As I said before excellent sales technique and a lovely surprise when my gleaming car was presented to me.