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Customer Reviews.

service

5

Top staff

08 August 2019

sales

5

I was not sure whether I would get another mini or go for something else but due to the excellent service I received from Zubin and Izzy I left with a new mini and very happy that it was not just a sale they were after.

08 August 2019

sales

4

After a little confusion over part exchange everything went smoothly

06 August 2019

service

3

See above. Staff had contact with were good.

06 August 2019

service

5

Everything was carried out perfectly.

06 August 2019

service

5

as always, customer service and focus

06 August 2019

service

5

no hassles.

06 August 2019

service

3

After having mini for a week I picked it up and fault had been dealt with, however once home I realised that my passenger seatbelt was our of use! When I rang I was told,

06 August 2019

sales

5

Sales rep knew what he was doing

05 August 2019

service

4

Knew how long it would take and so it was easy to plan

03 August 2019

service

5

Always a pleasure to deal with, everything is so organised

01 August 2019

service

5

Apart from having to spend money on my brakes :) I cannot fault the service I received.

30 July 2019

service

4

Excellent service but would prefer the option to have the car collected / returned to us

27 July 2019

service

5

Whilst waiting for the car to be servciced I was given a small office in which I was able to persue varies business matters in peace and quirt and warmth!

27 July 2019

service

5

Great service, checked it in, came out 1 hour 15mins later.

27 July 2019

service

5

Easy to book in and job was done quickly.

26 July 2019

service

5

Service and MOT completed with a follow-up video which was excellent and informative.

26 July 2019

service

5

Friendly, helpful staff.

25 July 2019

sales

5

The service was excellent. Ashley was amazing as always, she helped make my dream care a reality. I received regular updates on the delivery of the car and collection was nice and easy.

24 July 2019

service

2

The Included service I paid in advance for is meaningless it's just a visual, their prices are ridiculous, I don't trust them one bit.

22 July 2019

sales

5

Very reliable and informative at all times

22 July 2019

service

5

Good outcome

22 July 2019

service

2.5

Car was in the garage a week, mediocre service

21 July 2019

service

5

They were able to book me in at the last minute.

21 July 2019

service

4

See answer in box above

20 July 2019

sales

5

As above the service I was given by Charles and team at Sytner High Wycombe was perfect in every respect. Plus the after-sales follow-through and extra tutorial on the car technology were very welcome. The biscuits were very nice too!

20 July 2019

service

1

The manager did sort it out but I still feel it was very serious and I could've had a nasty accident so as far as the survey goes I have to market very low as you can understand I was horrified I could turn the nuts with my finger

20 July 2019

service

4

Car was returned in excellent condition

19 July 2019

service

5

good

19 July 2019

service

4

As above, would have been completely satisfied if not for the loan car having zero fuel in it.

19 July 2019

service

5

Quick service, great price and always trying to do extra for you

19 July 2019

service

5

Always polite, professional & easy to deal with

19 July 2019

service

5

High quality of customer service

19 July 2019

service

5

There was nothing wrong with the service

19 July 2019

service

5

It took longer than expected but a very pleasant environment with coffee and tv.

19 July 2019

service

5

As above

19 July 2019

service

5

polite staff . and always kept informed.

19 July 2019

service

3

Liked the attention

19 July 2019

service

5

Harry was welcoming as was the receptionist and made me feel at home. Everything dealt with efficiently.

19 July 2019

service

5

attention to detail and film back of underside etc.

19 July 2019

sales

5

End to end experience was really good - Jason Wilkins was very attentive and seems to have come on in leaps and bounds as a rep, over the last 12 months. James Broderick also helped as well, whilst Jason was on vacation

17 July 2019

sales

5

Fantastic sales service from Izzy Standley and Jason Wilkins. Can't fault them.

16 July 2019

sales

5

Charles was very helpful

13 July 2019

sales

5

Kept informed during the process and everything happened as said.

12 July 2019

sales

5

I was kept fully informed at all points

09 July 2019

sales

5

Sam was very helpful and time for everything, but was never pushy.

09 July 2019

sales

5

I was kept informed all the way through the buying of my mini and my calls were always responded to and I couldn't have asked for any better service from Thomas and Izzy they were excellent.

07 July 2019

service

4

Everything done as requested. Although the 90 minutes while you wait was about 20 minutes longer.

05 July 2019

sales

5

Happy with overall treatment

05 July 2019

service

4

I was satisfied with my service it was very quick not even an hour for £256 for a oil change check and s wash and hoover ., the complementary wash wasn't very good rushed water marks .