Knowledge of sales guy was great. Kept us up to date throughout the whole process.

Great service

Staff were polite, helpful and professional in all they did

None

too long to wait for a loan to car to get the seat repaired.

The whole buying experience was good throughout

Rachel was fab!! Very attentive & knowledgeable answering all our questions quickly and easily. She knew exactly what I wanted an didn't try to sell me anything else.

Every thing was explained carefully and the timing all worked as was briefed before the car came in.

Had an RCD failure, all fixed under warranty. Received a fab video showing my car was otherwyif great shape.

Well looked after

Excellent service from Sytner High wycombe; hence I have bought a second car from them! They pick up the car from my work place and drop it back during the day, this is extremely convenient for me. I appreciate it very much!

Efficient and effective service.

Even though I have a few minor problems with my new mini the service staff have very helpful and attentive.

Slow communication

It was quick and convenient.

Dropped car off on Friday, rung on Monday morning & told car was ready for collection. Monday afternoon when I came to collect car had to wait because it hadn't been cleaned.

Efficient service. Car cleaned well and see above.

Able to book mini in when work needed.

The entire experience has been trouble free. Helpful staff and good service

I dont like sitting in your nazi black waiting room

Always keeps in touch throughout the day with the service of my car, great to receive in depth detail videos of the car whilst it's being serviced.

Efficient

Car gets serviced and cleaned.

Very helpful, courteous staff

Work completed swiftly and on time without problem. And front desk treatment was exemplary.

It took three visits to solve problem

Satisfied with the service but appeared to be put at the end of the queue despite dropping the car off first thing in the morning and only when we queried when the car would be ready to collect later that day did it seem to get done.

Smooth service and MOT. It would have been helpful to know in advance that I needed to go to the BMW bit on a a Saturday rather than MINI. Needed new tyres but your prices just aren't competitive....saved £100 for exact same tyres fitted elsewhere!

Problem identified and rectified with mininum of fuss or issue

They helped me transfer my child seat from my car to the loan car, whilst I had my baby son with me.

Tom and staff were curteous and knowledgeable. They made the experience an enjoyable one. Again well done all.

The service and MOT were carried out very promptly after my arrival. The waiting area was comfortable with good tea and coffee facilities. The car was returned having been cleaned. All in all, it was a hassle-free experience.

Rachel and Issy were great with my questions and very patient while I made up my mind

It's all explained clearly nothing hidden especially costs

Speedy efficient service completed in 90 minutes while I waited.

Customer service very good, service carried out promptly And car well cleaned on completion.

'Passed' to so many people and felt very rushed on collection. When I hear how other peoples experience has been in other dealerships, I wouldn't use Sytner again

Nothing to complain about.

Always feel i'm being looked after and getting the best for my car. No fuss or bother, just straightforward actions for the car.

On time, as promised. The only small thing was it took a while to open the door leaving us customers in the cold.

thorough

Excellent customer service

Total stars Reading branch of mini could learn so much from them

good service

excellent service in every respect

From start to finish everything was well handles, the car was produced within 2 months and teh sales rep, Jason WIlkins handled everything in a timely and efficient manner. Real pleasure.

Very quick efficient service. Professional and personal customer service from Jason Wilkins and Izzie.

see above. would've been great to get have more mini merchandise on site, like in the park lane site.

Always room for improvement but service at Sytner High Wycombe is second to none

As I said before excellent sales technique and a lovely surprise when my gleaming car was presented to me.